FAQs
Some of the questions we often get:
Services & Packages
What’s included in the Gift Ideas service?
What’s the difference between Gift Ideas and Gift Experience?
With Gift Experience, do you ship the gifts directly to the address I shared?
With the Gift Experience service, can I request changes to the gift ideas you send?
How will I confirm the final gift before it’s ordered?
What is the Gift Concierge service?
How much does the Gift Concierge service cost?
Do you mark up the gift prices?
Delivery & Customisation
How fast can I get my gift ideas?
How far in advance should I use the Gift Experience or Concierge service?
Can I personalise the gift packaging?
Are there any price limits for the gifts?
Refunds & Discounts
What if I decide not to purchase the final gift after using the Gift Experience?
Do you offer discounts for first-time users?
Do you offer subscriptions or bulk gifting?
Have other questions?
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