Within 48 hours, after having reviewed your answers from our onboarding form, you’ll receive 10 personalised gift suggestions tailored to your occasion, recipient and budget, with links for purchase.

Gift Experience is an upgrade to Gift Ideas because we don’t only share gift ideas with links for purchase, but we manage everything for you: ordering, packaging and delivering the gift. One round of updates/feedback is also included before finally confirming the selected gift.

No, we receive all items first so we can carefully combine them into one personalised package, include a customised card and check the quality to ensure everything meets our high standards before delivery.

Yes! After the first set of ideas, there will be an additional iteration where you can request adjustments. Then, we’ll communicate them via your preferred method (email or Whatsapp) including 3 new options.

We’ll first send you the personalised gift ideas and discuss your feedback by email or WhatsApp, depending on your preferred method, so you can review everything at your own pace. If you have any suggestions or changes, we’ll make the necessary adjustments and then confirm your final approval before sending you the payment link for the agreed gift.

Gif Concierge is our fully personalised, premium service. This service offers gifting without limits, from sourcing bespoke jewellery to securing private dining spots or curating rare finds and wow moments. We handle every detail with care, meaning and a touch of magic.

Pricing is custom and depends on the complexity of your request, starting from €200. Contact us to receive a quote.

No, you pay the exact retail price and you will have links from the original sources to prove the price.

Standard delivery is within 48 hours. For urgent needs, choose the 12-hour express option (urgency fee applies).

We recommend booking these services at least 2 weeks before the desired delivery date.

Absolutely. You are welcome to share any preferences for a personalised message, greeting card or packaging during the process and we will ensure these details are included.

Yes. For Gift Experience, we typically work with gift budgets under €500. For higher-value gifts, we recommend the Gift Concierge service.

If you decide to cancel your order after we’ve already delivered your personalised gift recommendations, but before we’ve moved forward with confirming or ordering any gifts, a cancellation fee of €20,95 will apply. The rest of your payment will be refunded to you.

For more information, please see our full Terms & Conditions.

Yes! As a thank-you for choosing Gift Alchemy, first-time clients receive 10% off their first order.

Yes! You can purchase multiple Gift Ideas services in advance - available in packs of 5, 10 or 20 occasions per year. Each Gift Ideas service provides 10 personalised gift suggestions tailored to one recipient and one occasion. 

This option works well if you already know you’ll need help with several important dates throughout the year, such as birthdays, anniversaries or holidays. For example, if you have 5 upcoming occasions, you can pre-purchase 4 Gift Ideas services (4 × €10.95) and we offer you an extra Gift Ideas service for free, so you can use them whenever you need inspiration.